COMPREHENSIVE PRIVACY POLICY
Our Commitment to Your Privacy
Your privacy is very important to us. As real estate professionals and property managers, we are committed to collecting, using, and safeguarding your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, as well as your rights regarding that information.
Information We Collect
We collect personal information you provide to us directly or through various forms of media and advertising, including online forms, guest registries, direct mail, and other communications. The personal information we may collect includes (but is not limited to):
Purposes for Collection, Use, and Disclosure
Your personal information is collected and used for purposes that a reasonable person would consider appropriate, including:
Consent
We obtain your implied or express consent to collect, use, or disclose your personal information, depending on the sensitivity of the information and your reasonable expectations. Consent may be withdrawn at any time, subject to legal or contractual obligations. Your use of our services or response to our advertising constitutes your acceptance of this Policy.
Disclosure to Third Parties
We do not sell, rent, or provide your personal information to unrelated third parties. Information may be disclosed to our affiliates, service providers, credit bureaus, legal or regulatory authorities, or other parties as required to fulfill identified purposes. All such disclosures are made with contractual safeguards and in accordance with PIPEDA.
Limiting Collection, Use, and Retention
We collect only the personal information necessary for our purposes and retain it only as long as required by law or as necessary to fulfill those purposes (typically for a minimum of seven years). We dispose of personal information securely, including shredding documents and deleting electronic records, often using third-party services bound by confidentiality agreements.
Accuracy and Access
We strive to ensure your personal information is accurate, complete, and up-to-date. You are encouraged to notify us of any changes. You have the right to access and correct your information, subject to certain legal restrictions. Requests for access or correction can be made in writing to our Privacy Officer.
Safeguards
We protect your information through appropriate security safeguards, including restricted access, locked storage, employee training, firewalls, and passwords. Only authorized personnel access your information on a need-to-know basis.
Your Rights
Openness and Accountability
We are transparent about our privacy practices and have designated a Privacy Officer responsible for compliance with this Policy. Our employees are trained and bound to uphold our privacy standards.
Contact Us
If you have questions about this Privacy Policy, wish to access or amend your personal information, or wish to file a complaint, please contact our Privacy Officer at:
My Rental Unit Property Management
115 Blackfriar Lane
Brantford, ON N3R 7W4
905-581-1944 | [email protected]
Your continued use of our services signifies your acceptance of this Policy. We reserve the right to update this Policy at any time; changes will be posted on our website and take effect upon posting.
Your privacy is very important to us. As real estate professionals and property managers, we are committed to collecting, using, and safeguarding your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, as well as your rights regarding that information.
Information We Collect
We collect personal information you provide to us directly or through various forms of media and advertising, including online forms, guest registries, direct mail, and other communications. The personal information we may collect includes (but is not limited to):
- Name, address, and contact details (phone number, email address, postal code)
- Date of birth/age and gender
- Household income and employment details
- Credit record and financial information
- Driver’s license number and social insurance number
- Names of family members and previous landlords
- Rental and payment history, tenancy records, and references
- Information about your computer and web browsing (e.g., IP address, operating system, browsing history on our site)
Purposes for Collection, Use, and Disclosure
Your personal information is collected and used for purposes that a reasonable person would consider appropriate, including:
- To provide information about new developments, housing opportunities, products, or related services
- To communicate with you regarding your tenancy or inquiries
- To manage applications, complete transactions, and deliver services
- To conduct credit and reference checks for assessing tenancy suitability and creditworthiness
- For legal compliance, risk management, and customer relationship management
- To improve our services, conduct surveys, and manage contests or promotions
- To fulfill our obligations as required by law and for other compatible purposes
Consent
We obtain your implied or express consent to collect, use, or disclose your personal information, depending on the sensitivity of the information and your reasonable expectations. Consent may be withdrawn at any time, subject to legal or contractual obligations. Your use of our services or response to our advertising constitutes your acceptance of this Policy.
Disclosure to Third Parties
We do not sell, rent, or provide your personal information to unrelated third parties. Information may be disclosed to our affiliates, service providers, credit bureaus, legal or regulatory authorities, or other parties as required to fulfill identified purposes. All such disclosures are made with contractual safeguards and in accordance with PIPEDA.
Limiting Collection, Use, and Retention
We collect only the personal information necessary for our purposes and retain it only as long as required by law or as necessary to fulfill those purposes (typically for a minimum of seven years). We dispose of personal information securely, including shredding documents and deleting electronic records, often using third-party services bound by confidentiality agreements.
Accuracy and Access
We strive to ensure your personal information is accurate, complete, and up-to-date. You are encouraged to notify us of any changes. You have the right to access and correct your information, subject to certain legal restrictions. Requests for access or correction can be made in writing to our Privacy Officer.
Safeguards
We protect your information through appropriate security safeguards, including restricted access, locked storage, employee training, firewalls, and passwords. Only authorized personnel access your information on a need-to-know basis.
Your Rights
- You may withdraw consent for collection, use, or disclosure of your information (subject to legal restrictions)
- You have the right to access and request corrections to your personal information
- You may inquire about our privacy practices or file a complaint using our contact information below
Openness and Accountability
We are transparent about our privacy practices and have designated a Privacy Officer responsible for compliance with this Policy. Our employees are trained and bound to uphold our privacy standards.
Contact Us
If you have questions about this Privacy Policy, wish to access or amend your personal information, or wish to file a complaint, please contact our Privacy Officer at:
My Rental Unit Property Management
115 Blackfriar Lane
Brantford, ON N3R 7W4
905-581-1944 | [email protected]
Your continued use of our services signifies your acceptance of this Policy. We reserve the right to update this Policy at any time; changes will be posted on our website and take effect upon posting.
